Accessibility statement

This statement applies to the Taxtool for Income Tax service.

We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • navigate the service using just a keyboard;
  • navigate using speech-recognition software;
  • use the service with a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver);
  • zoom in up to 300% without the text spilling off the screen.

How accessible this service is

We aim to meet WCAG 2.1 Level AA. Most of the service meets this standard. We are aware of the following areas where work is ongoing:

  • Some submission and adjustment forms do not yet programmatically link every validation message to its field for screen-reader users.
  • Some content that updates after an action (for example, “saved” confirmations loaded in the background) is not yet announced to screen readers in every case.
  • The service is currently available in English only.

Feedback and contact information

If you find any accessibility problems, or need information on this service in a different format, please contact us:

We aim to respond within 5 working days.

Enforcement procedure

If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). If you live in Northern Ireland, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this service’s accessibility

We are committed to making this service accessible, in accordance with our obligations to provide an accessible product.

This service is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed above, which we are actively working to resolve.

How we tested this service

This service was last tested on 26/06/2026. Testing was carried out using a combination of automated tools (axe-core and HTML_CodeSniffer) and manual checks, including keyboard-only navigation and screen-reader testing.

This statement was prepared on 13 September 2026.